Jo Sword Posted October 11, 2019 Share Posted October 11, 2019 Hi I have had couple of issues when onboarding a project from a Service Request, once I have assigned it and completed the tasks on the SR it moves into Projects, however these have been duplicating, one will have no relationship with an SR and one will? I then go into the one with no relationship and cancel the project (well try to), I go through all the tasks, milestones and timeline and completed all so there are no active tasks or milestones and then cancel the project. Although I am getting a message to say Unable to close down the project as there are still active milestones and/or project tasks it did allow me to cancel one project, so this is only happening on one of the two that duplicated yesterday. Kind regards Jo Link to comment Share on other sites More sharing options...
AlexTumber Posted October 15, 2019 Share Posted October 15, 2019 @Jo Sword if you raise this with our support team they should be able to investigate this particular issue for you. Alex Link to comment Share on other sites More sharing options...
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