Katie Negri Posted October 9, 2019 Posted October 9, 2019 I am having a hard time building a report to identify which users are actively using Hornbill. We have several users who are assigned a full-user account and would be able to revoke those licenses for new employees onboarding who may utilize them more. Any help would be greatly appreciated.
Bob Dickinson Posted October 24, 2019 Posted October 24, 2019 Hi @Katie Negri Do you specifically need this output in a report format? We have ways of displaying this information already through the admin tool. To have a look at any User (anyone who is a subscriber to Hornbill) you can see this in the Admin Tool via System --> Organisational Data --> Users If you want to see who exactly is consuming a Service Manager subscription, in the Admin Tool you can navigate to Applications -> Hornbill Service Manager --> Application Subscriptions and this will show you how many you are currently consuming and who they are I hope this helps, Kind Regards Bob
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