Alisha Posted October 8, 2019 Posted October 8, 2019 Hello, Please could we request the ability to add columns to Simple Lists, so we can input related information into corresponding columns. This way the customer doesn't need to answer so many different questions - they can just pick one answer and all the relevant information appears. Many thanks, Alisha 1
Martyn Houghton Posted October 8, 2019 Posted October 8, 2019 @Alisha This is a +1 for us and something we have raised before, as it enables you to implement much more detailed and complex 'Enterprise Level' services and workflows using the additional corresponding values. Cheers Martyn
Alisha Posted October 8, 2019 Author Posted October 8, 2019 @Martyn Houghton Sorry, didn't realise there was an existing post. Just to clarify, we'd like all the information from the simple list (including whatever is in the additional columns) to be visible on the logged request after the customer selects the option from a drop-down list.
Martyn Houghton Posted October 15, 2019 Posted October 15, 2019 @Alisha I think the best thing would be to have the option for both, customer and team visible additional columns, this way it can be used more generically for all Enterprise based services. Cheers Martyn 1
Alisha Posted October 15, 2019 Author Posted October 15, 2019 Yes, I like that idea, @Martyn Houghton 1
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