Jump to content

Ticket Assigned email


Neer Malde
 Share

Recommended Posts

We have 4 different teams that use their own email addresses.

However when a ticket is assigned to another member it uses the servicedesk email address.

If a user is not part of that email group they don’t have the ability to send these emails.

Is there a way to make the ticket notification emails dynamic ?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...