Neer Malde Posted October 2, 2019 Share Posted October 2, 2019 We have 4 different teams that use their own email addresses. However when a ticket is assigned to another member it uses the servicedesk email address. If a user is not part of that email group they don’t have the ability to send these emails. Is there a way to make the ticket notification emails dynamic ? Link to comment Share on other sites More sharing options...
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