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Automated Email bad formatting


PeterL
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Hello, 

I was wondering if anyone had any ideas about an issue that arouse when generating an automated email. No changes had been made to the release BPM or PC and this email was the only one that had an issue all emails before and after have been fine. Checking the mail logs we can see the following error: 

Did not find 'attachments' folder for mail template. URL Parser: Space characters not allowed, ensure the URL is properly encoded. URL: http://10.4.25.16:43055/dav/mail/Service Desk/templates/ScheduleMaintenanceCompleted.template/attachments/

Below is the email generated automatically:

 

--__=_Part_Boundary_002_025421.022798
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: quoted-printable



=20

RM00051120

=20

=20

Registered Address: PA Group Limited

Registered in England No.4197

Please consider the environment before printing this email


--__=_Part_Boundary_002_025421.022798
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: base64

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--__=_Part_Boundary_002_025421.022798--

 

 

Any help would be great to ensure this does not happen again, thanks.

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