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Email Contacts - Connections


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Enhancement Request

We receive emails that have have been sent to out servicedesk and cc'd to other people, when raising the request in Service Manager could there be the option to add the other included contacts as connections to the request so that we can send emails etc to people. 

Currently we have people who are looking through the original email and adding these people manually after the job is logged so that they can be kept in the loop.

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