Snippets Insert Variable

[Nikolaj]

Hello Support

I have a question regarding the snippets and the pool of "Insert Variable" is it possible to add the variable for the Request typ like Incident or Service Request and so on?

Thanks

Nikolaj

 

 

[Nikolaj]

Hello Support,

Any idea here? or a solution?

Thanks

Nikolaj

[James Ainsworth]

Hi Nikolaj,

We have a change in a backlog for adding some additional variables to the Snippets.  I have added your requirement to this change.  The change is not currently scheduled to be worked on, but I will update this post with any progress.

Regards,

James

[Nikolaj]

Hi James,

That is great, Thanks for your feedback.

Best regards

Nikolaj