Shamaila.Yousaf Posted September 18, 2019 Share Posted September 18, 2019 Hi there, The 'Me Too' option in our Service Portal is not visible in our service portal. Now is this because we don't have a Known Error business process in play? This would be a great feature for our users and one which I would like to setup in the future:). Regards Link to comment Share on other sites More sharing options...
Steven Boardman Posted September 18, 2019 Share Posted September 18, 2019 Hi @Shamaila.Yousaf The Me Too feature is specific to published known issues - you can publish either a problem or a known error as an known issue, and then these will appear in the service portal for the subscribed users of the related service, to be able to add themselves via the Me Too option You can do this on the problem or known error forms as below: Hope that helps Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now