mikehibbert Posted September 16, 2019 Posted September 16, 2019 We have around 200 services in Hornbill Service Manager. The same problem management process is linked to all of them, but I want to change the request details form. Is there a way I can "bulk" update the request details form for all services? If that isn't an option, I may create a service specifically for problem management and link to the relevant service instead as it gives me more control. If I were to go for that option, is there a way I can "bulk" turn off the problem configuration for every service?
mikehibbert Posted September 24, 2019 Author Posted September 24, 2019 Just wanted to bump this in case anyone has any ideas...?
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