Service outage across several instances [RESOLVED]

[davidrb84]

Looks like our instance is dead (uopservicedesk)

Health check shows failure, and we get the below messages.

 

 

[Adambingley]

Hornbill is currently down for us, are you experiencing any problems?

 

Thanks

 

Adam

[Logan Graham]

+1 also getting this 

[Josh Bridgens]

This appears to be the same for ours.

 

[Shamaila.Yousaf]

This appears for us all, doesn't matter which browser we use.

 

Could not connect to the Service

Please contact you system administrator or click here to try again

 

 

 

 

Please help.

 

Regards

 

Sxx

[Spudgun]

+1

[samwoo]

same here

 

[HGrigsby]

For us as well 

Helen 

[Alistair Young]

Also dead instance (pasm)

[HHH]

+1

[Neil Smith]

same

[HGrigsby]

+ 1

[m.vandun]

same here

[Victor]

We are experiencing issues with the service across several instances. Please follow https://status.hornbill.com/

Will post updates as soon as we have more information.

[Nikolaj]

@Victor our instance is down!

regards

Nikolaj

[Victor]

Several instances are down. We're working on this.

[Damien P]

+1

[Martijn]

same here 

 

[Martyn Houghton]

Ditto

[Aaron Summers]

Ditto

[Steven Cotterell]

+1 - Affecting us also

[Damien P]

The Hornbill Status Page is showing

However admin and service portals are also not operational

 

[Jack_Podmore]

+1 on this. 

[yelyah.nodrog]

Agreed to above ^ all seem to be down

[Steven Cotterell]

1 minute ago, Damien P said:

The Hornbill Status Page is showing

However admin and service portals are also not operational

 

Agreed, all URLs affected.