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Snippets on Update action tab


Adrian Simpkins
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Hi All

Just wanted to first of all say thank you for the snippets function in the Resolution tab - absolute time saver !

I was wondering if there was any plans to perhaps have snippets on the Update tab also, as again our Analysts often input repeatable phrases / updates into this area, and the use of Snippets here would again be most beneficial!

Many thanks

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Just a chase up on this suggestion please. I was sure there were some comments on this suggestion advising this would be added to the Dev path for implementation, but I could be wrong! Can someone confirm if this is a viable suggestion, and that I was not going mad when I thought I saw it was taken on board for implementation please :)

Many thanks !

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