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Posted

Afternoon,

I have noticed that the cost center picker also shows the Organisational ID in the ticket in Hornbill.

This is causing issues if we use this variable for the summary on tickets. Is there a way so that it will show just the name instead of the Name & Organisational ID.

Please see screen shots
image.thumb.png.95d0e0fb7cbfd2bbd4cbee99f51bd8d5.png

See result of using this group picker:

image.png.b807155add1a5ee78c44a2a040fd6c5a.png

It has been doing this for a while now but it never used to.

 

Using this code for the summary: [Device Integration issue] &[functions.pcf("DeviceIntegration","h_custom_e")] in: &[functions.pcf("DeviceIntegration","h_custom_b")] Bedspace/Room: &[functions.pcf("DeviceIntegration","h_custom_c")]

This bit being the group picker: &[functions.pcf("DeviceIntegration","h_custom_b")]

Hayley.

 

 

Hayley.

Posted

Hi @yelyah.nodrog,

From what I can see it was like that since we introduced that field - but it's not a problem to change it and make name without id.
Fix for this is on the way. Should be released once it pass our release process.

Thanks,
Miro

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