error Error - Unable to add the value h_new_value - ESP 3129

[Martyn Houghton]

Following the application of ESP Build 3129 automatically last night, we are now getting a new error in Service Manager. The example below was when sending an email from the Request - "Unable to add the value. The text size provided (2221 characters) is greater than the maximum allowable size of 512 characters for column h_new_value"

Can you please advise.

Cheers

Martyn

 

[AlexTumber]

@Martyn Houghton an issue has been discovered with the length of timesheet value comments in relation to auditing. A new Timesheet Manager update will be available very shortly which will resolve the issue.

Alex

[Steve Giller]

 

[Martyn Houghton]

@AlexTumber

Thanks, we have now applied Timesheet Manager 94 as well and the issue has been resolved.

Cheers

Martyn

[AlexTumber]

@Martyn Houghton great to hear, and apologies for any inconvenience caused.

Alex