Guest Chaz Posted August 20, 2019 Share Posted August 20, 2019 What's New CH00150233 - When placing a Request on-hold via 'Requests > Update Request > Place On Hold' Hornbill Automation, you can now decide whether Working Time Calendar should be taken into consideration CH00156758 - You can now retrieve details of an email via 'Requests > Get Request Information > Source Email Details' Hornbill Automation when the source of a Request is an email CH00151583 - You can now choose between 'Current Month' and 'Previous Month' filters for date input fields when creating a Request list View CH00152311 - You can now associate a Site to a Request via the Variable Picker through your business process CH00156499 - Emails sent to co-workers as part of your business process can now use a variable to determine who the recipient is As part of refactoring for API hardening, a new role 'Hornbill Service Manager Integrations' has been introduced. This role must also be applied to any user accounts used to enable the Hornbill Clean Utility, Request Data Migration Tools and any other integrations to third party applications you may have developed for importing Request data for them to continue to work. This does not affect existing LDAP and Azure imports. What's Fixed PM00155175 - Performance improvements to help improve the speed of applying emails to Requests PM00155175 - When printing the details of a Request, the Raised By and Customer sections were combined for some request types PM00156515 - The My Services view could not show all of the new Font Awesome icons PM00156633 - Non-latin characters could cause data to disappear when a Service Manager report was exported as a PDF PM00156017 - The sub-status of a Request was reset if the business process closed the Request, but not if it was done manually PM00156706 - The General asset class was not available when uploading new Assets PM00156710 - When scheduling a change you cannot select an earlier end '''time''' than the start time, even if the days are different Link to comment Share on other sites More sharing options...
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