Martijn Posted August 9, 2019 Posted August 9, 2019 Hi Community, Is there a way to get the onhold reason text to be displayed in an email. i have setup the bpm to send out email when the status is set to OnHold which works fine. The only thing is i can't find the OnHold.Reason.txt as a variable to be added in email template. Regards, Martijn
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