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OnHold reason to email


Martijn
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Hi Community, 

Is there a way to get the onhold reason text to be displayed in an email. 

i have setup the bpm to send out email when the status is set to OnHold which works fine. 
The only thing is i can't find the OnHold.Reason.txt as a variable to be added in email template. 

Regards,

Martijn

 

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