Help creating a custom column

[David Longley]

Hello,

I am trying to create a new custom column in the 'request list' view. I have created my column called: Description and mapped this to custom 30

 

 

i then go into my ProCap form and update the Field ID TO: h_custom_30

 

 

i log my ticket but no value is being populated in my custom column, I guess I am doing something wrong?

 

[Victor]

@David Longley is that custom description a number? Custom 30 is a field of type INTEGER as such it can only store numbers (https://wiki.hornbill.com/index.php/Mapping_Fields_from_Customised_Forms).

[David Longley]

hi @Victor, the field was meant to be a text field. I will remove Custom 30.  Below is a list of options available:

 

 

what do you suggest i select? i did try this:  but it has not displayed any value. I chose Custom O as i read that i can hold up to 255 characters. Do i have the field ID is typed correctly? I want to include text in this field. 

[David Longley]

/

hi @Victor, I have figured out how to do this now. One further and final question on this thread, can we point the field ID to update two areas? e.g. i would like the value in the answers update two locations:

 

 

thanks

[Steve Giller]

@David Longley Would it not be simpler to get the Summary and Description in the normal way, and then use an Update Request -- Custom Fields node to copy these values into the custom fields?

[David Longley]

@Steve G Can you draw out how i would do this please as i want to include what is being populated int he ProCap form to be displayed in a custom column in my request view,

[Steve Giller]

@David Longley (Wrong Steve G - I hope he doesn't get too confused!)

I've used Custom A for convenience.

[David Longley]

opps.. Thanks @Steve Giller. Cheers for your help yet again