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Hi Joyce,

Thanks for your post.  Are you using the old Service Manager Boards or the new Board Manager app?  For the new Board Manager App you can post your questions here.

I think that in either case, there are no options to export a list directly from the board at the moment.  It might be that this would need to be achieved through reporting for now.  Also, when you say  Download are you wanting to download to a CSV format or similar?

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Hi James,


Yes, I am using the old service manager board, and was hopping to download the list in CSV format.

The problem I have for reporting, is to do with which task is currently waiting on the ticket ( I am moving the ticket on different list depending with the task on BPM), hence a reporting is a bit more tricky.






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