Request Screen Right side pane order - make Activities more prominent

[Martyn Houghton]

Can the order of the right-hand panels on the 'Request Screen' be made configurable, so that the 'Activities' panel can be moved up to immediately below the information panel. When time recording and members are added the activities section disappears downwards and you have to scroll down to see the current activities.

As we extensively use workflow and activities so would be useful to have these more prominent at the top, compared to the other content.

Cheers

Martyn

 

[dwalby]

+1 for this

[Keith]

I would support this. I sometimes get analysts who don't realise there are activities further down the screen.

[Guest Paul Alexander]

+1 for this please....

[James Ainsworth]

We have moved the Activities component to just below the Information panel.  This should be available over the next few weeks in one of the upcoming Service Manager updates.

Regards,

James

[Steven Cotterell]

Looking forward to seeing this update. 

Cheers

[Adrian Simpkins]

+1 here looking forward to seeing how this looks !

[Martyn Houghton]

@James Ainsworth

Is the a further change to allow this to be configurable in the future, or just the current change you have advised is due to be released in the next couple of weeks?

Cheers

Martyn

[James Ainsworth]

Hi Martyn,

There is no change or plan at the moment to provide an option to make this configurable.  The mentioned update in the coming weeks is simply moving the activities to underneath the Information panel. 

Regards,

James

[Martyn Houghton]

@James Ainsworth

Thanks for clarifying. At Least this will make activities more visible to the analyst, which was the main objective.

Cheers

Martyn