Jeremy Posted July 29, 2019 Share Posted July 29, 2019 Is there a way to achieve the above as we have set up many views which include custom fields but you can't then create a chart based on the custom fields? Link to comment Share on other sites More sharing options...
Keith Posted July 29, 2019 Share Posted July 29, 2019 Hi @Jeremy, I think its a recent addition but you can create a chart from a view using custom fields. My example below shows a chart using data from Custom A. 1 Link to comment Share on other sites More sharing options...
Jeremy Posted July 29, 2019 Author Share Posted July 29, 2019 @Keith we don't have this option on our instance. Link to comment Share on other sites More sharing options...
Keith Posted July 29, 2019 Share Posted July 29, 2019 @Jeremy Not sure how new a feature this is. Are you behind on Service Manager updates? If not I think you'll need a response from Hornbill support. Link to comment Share on other sites More sharing options...
Jeremy Posted July 29, 2019 Author Share Posted July 29, 2019 @Keith no we are on the latest, we always are only a few days behind on main releases etc Link to comment Share on other sites More sharing options...
Jeremy Posted July 29, 2019 Author Share Posted July 29, 2019 @Keith Don't worry this appears to be a 'me' issue works fine in an Incognito window, so I will be clearing my cache!! This thread can be closed. Link to comment Share on other sites More sharing options...
Keith Posted July 29, 2019 Share Posted July 29, 2019 @Jeremy OK glad you found the root cause Link to comment Share on other sites More sharing options...
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