Adrian Simpkins Posted July 25, 2019 Share Posted July 25, 2019 Hi All we have at the moment 2 service specific bulletins setup to show relevant messages to our Customers, but when i view the Customer portal it appears there is a 3rd bulletin which appears which is advising Customers to login and references our instance name - where would I amend this / remove this please ? As the customer is already logged in to the portal this message is not relevant. I have checked all our Services (both live and retired services checked) but nothing showing other than the 2 bulletins I have setup (screenshot below shows the bulletin data). Many thanks Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 25, 2019 Share Posted July 25, 2019 @Adrian Simpkins this is the Home Image Text, which is configured under the Home > System > Manage Portals in the admin console You can set the home page text The main image text field is the 'MSE Service Portal' The Section title field contains your other text If you don't want any text here you can simply put a 0 in these fields and they will then be blank on the portals. https://wiki.hornbill.com/index.php/Customising_Self_Service You can also set a Home image for the background of this home / landing banner, using the home page image Hope that helps Steve Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted July 25, 2019 Author Share Posted July 25, 2019 Hi Steve Thanks, I didnt consider checking the main page configuration so this is perfect - thank you Just to clarify if I did want to change the background image where would I normally store this image as I note it is using a HTTPS address for the image - is this stored locally on our side, or is it something loaded to Hornbill? Many thanks Link to comment Share on other sites More sharing options...
Steven Boardman Posted July 25, 2019 Share Posted July 25, 2019 Hi @Adrian Simpkins the image just needs to be accessible - Hornbill does not host these home images. For example looking at some of the images on your website, you could add your image into one of those folders on your web server. Taking an example image from your website, i see these have http addresses: http://www.basildonandthurrock.nhs.uk/images/front-page-module/become-a-member.jpg You could still use these, but you would need to use a URL Shortner service like https://bitly.com/ If you use this service, you simply put in your http address, and it will return a shortened but also a HTTPS address, which you can then use when defining the homepage iamge address in Hornbill (example below for the same image from your website but with a bitly.com shortened HTTPS Address. https://bit.ly/2MgwwxB This should be the same approach which you may have used for your organisations logo image? You could also look in one of many Royalty free background image websites and utilise one of their images if you prefer - they are generally all HTTPS addresses. Hope that helps Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted July 25, 2019 Author Share Posted July 25, 2019 Perfect, thanks for clarifying Steve - I did think it would sit on one of our servers, just unsure where it would be Many thanks ! Link to comment Share on other sites More sharing options...
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