Inserting a .jpg image into email templates

[Adrian Simpkins]

Hi All

I wanted to see if anyone could clarify if I am able to just copy / paste a .jpg image into our email templates, or do I need to use the 'Image' option on the template builder? If i have to use the 'Image' option I note it is asking for a URL to use against the image - what would this URL value need to be ? I am presuming it must be a URL that Service Manager can access to call the image from?

Many thanks

[Steve Giller]

As far as I'm aware, you can copy/paste an image into an email, but not a template.

The url needs to be a secure (https) link to a publicly-facing image (e.g.https://community.hornbill.com/uploads/monthly_2016_05/hornbill_500px.png.5f72b795e98f84168e564a7f448cba9f.png)

[Adrian Simpkins]

HI Steve

Thanks for advising - i will look at setting the image on our servers for insertion

Many thanks