yelyah.nodrog Posted July 18, 2019 Share Posted July 18, 2019 Morning, I am having trouble this morning scheduling the change on the change calendar, It wont allow me to put a time in for the Change end date? it is grayed out? Am i doing something silly? - It will let me manually type in the end time but i cannot use the picker? Many thanks Hayley. 1 Link to comment Share on other sites More sharing options...
Guest Chaz Posted July 18, 2019 Share Posted July 18, 2019 @yelyah.nodrog it's really annoying we're looking into what's causing the issue and hope to have a fix for it soon. Link to comment Share on other sites More sharing options...
HGrigsby Posted July 24, 2019 Share Posted July 24, 2019 Glad it's not just me thought I had done something wrong in the change I was raising! Helen Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted July 30, 2019 Author Share Posted July 30, 2019 many thanks @Chaz Link to comment Share on other sites More sharing options...
HGrigsby Posted August 14, 2019 Share Posted August 14, 2019 Hi @Chaz Is there any update on this? We don't seem to be able to schedule under 24 hours if it goes to the next calendar day. The actual timing of this change is between 23:00 - 01:00 thanks Helen Link to comment Share on other sites More sharing options...
yelyah.nodrog Posted August 15, 2019 Author Share Posted August 15, 2019 @Chaz We seem to have a issue now where even if we manually type the times it doesnt allow us to schedule. (same as @HGrigsby if within a 24 hours period) Hayley. Link to comment Share on other sites More sharing options...
Victor Posted August 15, 2019 Share Posted August 15, 2019 Is a know defect. I'll check to see if the fix is available in the next SM update. 1 Link to comment Share on other sites More sharing options...
Steven Cotterell Posted August 15, 2019 Share Posted August 15, 2019 +1 Affecting us too if that adds any weight to the fix been issued. Link to comment Share on other sites More sharing options...
Victor Posted August 16, 2019 Share Posted August 16, 2019 The fix for this defect will be available in the next Service Manager update. This update is almost ready for deployment so it won't be too long before is deployed. Link to comment Share on other sites More sharing options...
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