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Customer portal - show SLA's

David Longley

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i have been asked to see if I can display SLA and if they are on target or close to breaching within the below view on both the service and customer portal. 




this way much customers can easily see if their tickets are close to breaching? 




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@David Longley

This similar to what we have requested. Might want to have a look at the two posts below for some more background.


Also @Gerry setup a new forum section for external customer support following on from Insights 2019.





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