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Please send us your feedback - how to set this up

David Longley

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  • 4 weeks later...

@David Longley the section you posted this in (Home - About the Forum - Suggestions and Feedback) is intended for feedback regarding the forum itself, should not be used for anything product related as only forum admins are monitoring the forum suggestion section.

I have moved it to SM section so it should get more visibility now...

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Just to confirm we haven't added this in Hornbill, we (support team) simply have a NiceReply link that we put in the email template that is sent out on closure, nothing more... there is no integration with Hornbill... Feedback responses and configuration is done via the NiceReply account...

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