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BPM node to allow us to select a linked service


Gareth Watkins
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Hi All

 

Is there a function for automatically assigning a linked service to a call via the BPM process?

I have tried to do this through the auto node as well as checking the options available to us with an integration node but it doesn't seem to be an option.

Essentially all I need is to have the ability to link a service to a call without the analyst having to navigate to the linked service tab and manually adding it.

Can this be added for consideration to updates, as its causing a bottleneck in my automation efforts?

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