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Defect: Unable to download CSV templates

Dan Munns

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We are unable to download the CSV templates for assets. All we get is as below when trying to select a template to download:


Hitting the download template file button anyway gives this error: 

Not Found (/apps/com.hornbill.servicemanager/client/app/templates/assetUpload/asset.csv)



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Guest Ehsan

@Dan Munns,

Apologies for the inconvenience that this is causing. We have addressed this problem. This will be rectified in the next Service Manager build, which is expected to be available tomorrow.


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Guest Ehsan

This issue will be fixed in Service Manager build 1554 or higher. Please look out for an announcement tomorrow.

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