Jump to content

Defect: Unable to download CSV templates


Dan Munns
 Share

Recommended Posts

Hi,

We are unable to download the CSV templates for assets. All we get is as below when trying to select a template to download:

image.png.d164bebf8e46c9812697c8984d432be5.png

Hitting the download template file button anyway gives this error: 

Not Found (/apps/com.hornbill.servicemanager/client/app/templates/assetUpload/asset.csv)

Thanks 

Dan

Link to comment
Share on other sites

Guest Ehsan

@Dan Munns,

Apologies for the inconvenience that this is causing. We have addressed this problem. This will be rectified in the next Service Manager build, which is expected to be available tomorrow.

Ehsan

Link to comment
Share on other sites

Guest Ehsan

This issue will be fixed in Service Manager build 1554 or higher. Please look out for an announcement tomorrow.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...