Jump to content

Recommended Posts

Posted

Hi

Is there a way to prevent analysts from linking requests to other requests that have been closed, or have a certain status? I.e. stop analysts linking incidents to closed problem records?

Many thanks

Lauren

Posted

Hi Lauren,

Thanks for your post. 

There isn't anything currently available to restrict this.  I'll make sure that this is captured so that it can be considered in future planning or updates to the Link Action.

Regards,

James

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...