Jump to content

Adding 'Is Analyst Unread' to Views


Recommended Posts

Hi Team,

Would it be possible to add the 'Is Analyst Unread' option as a criteria in the 'Create New View'?


As you can imagine, with a high work volume, it can be extremely helpful when you can break the work up and organise it. For instance, filtering out by h_isanalystunread, and then ordering it from oldest to newest for 'last updated' or by when the ticket was logged

Kind regards,


  • Like 1
Link to comment
Share on other sites

  • 7 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...