Adding 'Is Analyst Unread' to Views

[mojahidm]

Hi Team,

Would it be possible to add the 'Is Analyst Unread' option as a criteria in the 'Create New View'?

As you can imagine, with a high work volume, it can be extremely helpful when you can break the work up and organise it. For instance, filtering out by h_isanalystunread, and then ordering it from oldest to newest for 'last updated' or by when the ticket was logged

Kind regards,

Mojahid

[mojahidm]

Hi,

Was there any update with regards to this one?

Kind regards,

Mojahid