Change customer doesn't like account with apostrophe

[Stuart Torres-Catmur]

Hi

Service Manager (1223)  included the fix

• Users with an apostrophe in their user ID were unable to view Services the Portals {PM00151143}

We just had an instance where we could not Change Customer on a request to a user with an apostrophe in their username.  I could change customer to other users no problem.  Is this a known issue and will it be fixed please?

 

Kind regards

Stuart T-C

[Deen]

@Stuart Torres-Catmur this isn't something I've seen before although it does look like a possible defect.  Could you raise a request with Support and we'll look into it further?

[Stuart Torres-Catmur]

@Deen

We just found another case where the username does NOT have an apostrophe, so this is not the issue after all. 

When going into the user accounts of both affected users, it throws an error. 

I have raised it with Support.  

Thanks