Jump to content
Lauren

Widget display when no results are returned

Recommended Posts

Hi

We've got a widget on one of our dashboards that displays all requests owned by a certain team that will breach within 24 hours. It has the headings reference, fix target and owner.

When there are no requests belonging to that team that are due to breach in 24 hours, it shows the column headings but nothing underneath (below). Is there something we can configure so that it 1) doesn't show the headings at all, or 2) states "no results found" (or similar) below the headings?

dashboard.PNG.62b5df7b0804acbcc0a718dc179d8975.PNG

Some staff may see that and think the widget isn't working correctly, as the headings are displayed but no requests!

Thanks

Lauren

Share this post


Link to post
Share on other sites

Hi Lauren,

An update has been complete which will include a message within the chart which will be displayed when there is no data.  This will be available in the next update to Administration. 

Regards,

James

Share this post


Link to post
Share on other sites

Hi @James Ainsworth,

We're in a similar situation and I was wondering if it's possible to not have any text displayed when there is no data, or simply have a '0' displayed instead of the text?

Many thanks,
Alisha

Share this post


Link to post
Share on other sites

Hi Alisha,

The behaviour was originally that the charts would show no text, just an empty chart.  The request from your college was to add the text which we have done.  I agree with the addition of the text stating that there is no data.  Charts can sometimes look as if they are broken without this.

I believe that this string can be translated if you would like to change what it says.  I'm not 100% sure but this may be the translation string that needs to be adjusted.  However, I'm not sure where else it is used so you may find it affects multiple locations.

image.png

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...