Lauren Posted June 28, 2019 Share Posted June 28, 2019 Hi We've got a widget on one of our dashboards that displays all requests owned by a certain team that will breach within 24 hours. It has the headings reference, fix target and owner. When there are no requests belonging to that team that are due to breach in 24 hours, it shows the column headings but nothing underneath (below). Is there something we can configure so that it 1) doesn't show the headings at all, or 2) states "no results found" (or similar) below the headings? Some staff may see that and think the widget isn't working correctly, as the headings are displayed but no requests! Thanks Lauren Link to comment Share on other sites More sharing options...
James Ainsworth Posted July 26, 2019 Share Posted July 26, 2019 Hi Lauren, An update has been complete which will include a message within the chart which will be displayed when there is no data. This will be available in the next update to Administration. Regards, James Link to comment Share on other sites More sharing options...
Alisha Posted October 11, 2019 Share Posted October 11, 2019 Hi @James Ainsworth, We're in a similar situation and I was wondering if it's possible to not have any text displayed when there is no data, or simply have a '0' displayed instead of the text? Many thanks, Alisha Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 11, 2019 Share Posted October 11, 2019 Hi Alisha, The behaviour was originally that the charts would show no text, just an empty chart. The request from your college was to add the text which we have done. I agree with the addition of the text stating that there is no data. Charts can sometimes look as if they are broken without this. I believe that this string can be translated if you would like to change what it says. I'm not 100% sure but this may be the translation string that needs to be adjusted. However, I'm not sure where else it is used so you may find it affects multiple locations. Link to comment Share on other sites More sharing options...
Alisha Posted January 20, 2020 Share Posted January 20, 2020 Hi @James Ainsworth @Victor, Is there a different translation string for this, as our admin.general.norecords already shows 'There are no records to display', but we still have 'There is no data available for this datalist' in the Widget. Many thanks, Alisha Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 20, 2020 Share Posted January 20, 2020 Hi Alisha, Since our earlier posts, a new option has been added to the widgets so that this can be done within the widget itself under the Datalist Settings Let us know if this works for you. Regards, James 1 Link to comment Share on other sites More sharing options...
Alisha Posted January 21, 2020 Share Posted January 21, 2020 Hi @James Ainsworth, Thank you - it looks like we can use that setting even though we are using the Custom SQL Query option, which is really helpful. Many thanks, Alisha Link to comment Share on other sites More sharing options...
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