Dan Munns Posted June 24, 2019 Posted June 24, 2019 Hi, Can we have the ability to add a co-worker email from a variable please. This is in the BPM > Email notifications > Email co-worker. I need to be able to add the co-worker from a variable but at the moment I only the a user picker. Thanks Dan
Steven Boardman Posted June 25, 2019 Posted June 25, 2019 Hi @Dan Munns I may not fully understand the requirement but would the following work for you? 1. In Progressive Capture use the User Picker under Dynamic data pickers to select your co-worker 2. In your business process use the option to add a connection using a variable (raw value of the progressive capture question in step one) and defining their connection type. 3. Use the requestconnections > connections > email connections business process option to send an email to connection types of your choice (i.e the user you have added above)
Dan Munns Posted June 25, 2019 Author Posted June 25, 2019 Hi @Steven Boardman I don't really want to add the person as a connection as this could muddy the waters with who is interested/impacted and who just needs certain information at a certain time which is what the email is for. Also the person will be selected on a human task and I cant see the option of anything other than a group picker on the task captures.
Steven Boardman Posted June 25, 2019 Posted June 25, 2019 @Dan Munns sure i get that, i'm waiting on a dev to look at this and then we will update this post.
Steven Boardman Posted June 26, 2019 Posted June 26, 2019 @Dan Munns this ability has been added, it will be available in a Service Manager update shortly (not the update due out early next week, but the one after, we missed the cut off for that update and associated testing etc), so keep an eye out for the release notes. 1
James Ainsworth Posted October 30, 2019 Posted October 30, 2019 This requirement is now in the LIVE environment. On 6/24/2019 at 3:49 PM, Dan Munns said: Can we have the ability to add a co-worker email from a variable please 1
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