improvement Add co-worker email from variable

[Dan Munns]

Hi, 
Can we have the ability to add a co-worker email from a variable please. 

This is in the BPM > Email notifications > Email co-worker. I need to be able to add the co-worker from a variable but at the moment I only the a user picker. 

Thanks 

Dan

[samwoo]

+1

[Steven Boardman]

Hi @Dan Munns 

I may not fully understand the requirement but would the following work for you?

1. In Progressive Capture use the User Picker under Dynamic data pickers to select your co-worker

2. In your business process use the option to add a connection using a variable (raw value of the progressive capture question in step one) and defining their connection type.

3. Use the requestconnections > connections > email connections business process option to send an email to connection types of your choice (i.e the user you have added above)

[Dan Munns]

Hi @Steven Boardman 

I don't really want to add the person as a connection as this could muddy the waters with who is interested/impacted and who just needs certain information at a certain time which is what the email is for.

Also the person will be selected on a human task and I cant see the option of anything other than a group picker on the task captures. 

[Steven Boardman]

@Dan Munns sure i get that, i'm waiting on a dev to look at this and then we will update this post. 

 

[Steven Boardman]

@Dan Munns this ability has been added, it will be available in a Service Manager update shortly (not the update due out early next week, but the one after, we missed the cut off for that update and associated testing etc),  so keep an eye out for the release notes.   

[Dan Munns]

Thanks @Steven Boardman

[James Ainsworth]

This requirement is now in the LIVE environment.  

On 6/24/2019 at 3:49 PM, Dan Munns said:

Can we have the ability to add a co-worker email from a variable please