Nick Brailsford Posted June 21, 2019 Share Posted June 21, 2019 Hi, Whilst creating a new RFC process and running through some testes we created a new call that caused an error in the process. I am unable to delete this call the usual way, any other suggestions on how to purge this call? Thanks Link to comment Share on other sites More sharing options...
Steven Boardman Posted June 21, 2019 Share Posted June 21, 2019 @Nick Brailsford without displaying any sensitive data do you have a screenshot of the request and error - are you saying you are unable to cancel the request? i.e you don't see the cancel option? Link to comment Share on other sites More sharing options...
Nick Brailsford Posted June 21, 2019 Author Share Posted June 21, 2019 @Steven Boardman please see attached snippets Link to comment Share on other sites More sharing options...
Steven Boardman Posted June 21, 2019 Share Posted June 21, 2019 @Nick Brailsford hmm ok i may have misunderstood here. I See the request is already cancelled, so when you say delete in the usual way, what would be the usual way which isn't working this time, i has assumed you mean't cancelled but i now think you mean something else? are you referring to the use of the Clean Up Utility - https://wiki.hornbill.com/index.php/Hornbill_Clean_Utility and this isn't working for this ticket? Link to comment Share on other sites More sharing options...
Nick Brailsford Posted June 24, 2019 Author Share Posted June 24, 2019 @Steven Boardman I will try the utility Link to comment Share on other sites More sharing options...
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