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Requests logged via email - sort into folders automatically


Alisha
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8 hours ago, Alisha said:

We do require other emails to be automatically moved to the Deleted Items, however. Would this setting affect that?

With a combination of the setting and the target folder for the emails processed by the Routing Rules, you should be able to manage where the emails end up.  I believe that if a folder does not exist on a mailbox that is configured in the setting or target folder, it will default back to the deleted items.

Regards,

James

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