Personal Update Settings - add Member options

[Guest Paul Alexander]

Morning

The new personal email notifications are great thank you.......but I've already been asked by my teams if there could be an option to be notified if you're added as a MEMBER to a ticket which is updated please?

 

thanks

[James Ainsworth]

Hi Paul,

There is a setting to get a notification when you are added as a member to a ticket...

Or are they looking to have something that enables them to receive all update notifications if you are a member? 

Regards,

James

 

[Guest Paul Alexander]

Hi @James Ainsworth

Thanks - It's a notification to members when a ticket is updated that I was looking for please. 

 

[Martyn Houghton]

Like @Paul Alexander, we would like to be able to control what notification you get when you are a member on the request, distinct to the notifications options for when you are the owner.

Cheers

Martyn