JO_7001 Posted May 23, 2019 Posted May 23, 2019 Just a very quick one hopefully, does anyone know if there is a limit set on the mailbox within Service Manager? I've noticed over the past couple of weeks that if the "Inbox" & "Deleted Items" totals over 1000 items then a warning triangle appears next to "Sent Items", is this due to a limitation on the mailbox function? Or is this due to the User Mailbox exceeding a certain limit that Service Manager cannot deal with?
Deen Posted May 23, 2019 Posted May 23, 2019 @JO_7001 the warning next to the Sent Items mailbox usually refers to failed email delivery emails, this is discussed on a few other posts: https://community.hornbill.com/topic/13621-email-sent-items-errorswarning-new-icon/ https://community.hornbill.com/topic/13657-warning-triangle-in-mailbox/
James Ainsworth Posted May 23, 2019 Posted May 23, 2019 There isn't a limit to the size of the inbox. You do have space allocated to you as part of your Hornbill subscription which includes all stored data along with emails. You can view your current storage allocation and usage within Administration'
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