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Email - Inbox size limit


JO_7001
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Just a very quick one hopefully, does anyone know if there is a limit set on the mailbox within Service Manager? 

I've noticed over the past couple of weeks that if the "Inbox" & "Deleted Items" totals over 1000 items then a warning triangle appears next to "Sent Items", is this due to a limitation on the mailbox function? Or is this due to the User Mailbox exceeding a certain limit that Service Manager cannot deal with?

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There isn't a limit to the size of the inbox. You do have space allocated to you as part of your Hornbill subscription which includes all stored data along with emails.  You can view your current storage allocation and usage within Administration'

 

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