Joyce Posted May 22, 2019 Posted May 22, 2019 Hi, My reports doesn't have any data in them. When I check preview, there some data, but when I run a report with CSV outcome, no data appears. Two of my reports are affected ( haven't check others). Please investigate. Thanks. Regards, Joyce
Joyce Posted May 22, 2019 Author Posted May 22, 2019 This is not a new report, it was working fine before
Deen Posted May 22, 2019 Posted May 22, 2019 @Joyce have you tried other output formats for the report such as PDF/XLS? Also does the preview hit the 500 record limit as the problem may be due to the volume of data contained in the report.
Joyce Posted June 11, 2019 Author Posted June 11, 2019 Yes @Deen the issue was caused because the report was hitting record limit. I have reduce the reporting period, and it worked. Thanks. Joyce
Deen Posted June 18, 2019 Posted June 18, 2019 @Joyce good to hear, there is a 30 second timeout imposed on reports so it is likely the modified report now falls under that where previously it didn't.
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