HHH Posted May 16, 2019 Share Posted May 16, 2019 In https://admin.hornbill.com/{INSTANCE}/app/com.hornbill.servicemanager/requestsettings/ You can set which fields are displayed in the customer section of a request. Since we work with customers all over the world it would potentially save a lot of embarassment if you could display the customer's local time through adding a setting here and thus prevent phone calls in the middle of the night. 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 16, 2019 Share Posted May 16, 2019 +1 for us as well. Cheers Martyn Link to comment Share on other sites More sharing options...
Steven Boardman Posted May 23, 2019 Share Posted May 23, 2019 @HHH @Martyn Houghton we have raised a story to add the timezone as an option. Once this is scheduled and progresses we will post back here. 2 Link to comment Share on other sites More sharing options...
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