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Form created using Flow


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Hi

A colleague of mine has made an electronic form via Flow, this allows our users to answer the questions and have the job logged directly into Hornbill. It has logged the call however; we don't see the output of the results within the call details or via an attachment.

See how the call appears below.

 

Any ideas how we can move forward with this approach?

 

Thanks

Web Order form.JPG

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Hi @Shamaila.Yousaf,

This will be a problem in the config of the HTTP action within the flow, or a previous form parsing node injecting incorrect data into your parameters. There are some details on configuring the HTTP action within Flow in this post: 

If you pass this information on to your Flow designer, they may be able to use this to fix the Flow.

Cheers,

Steve

 

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