HHH Posted May 3, 2019 Share Posted May 3, 2019 Is there any way of setting up routing rules so requests are raised towards a specific service and catalogue item depending on fulfillment of these rules? Link to comment Share on other sites More sharing options...
David Hall Posted May 3, 2019 Share Posted May 3, 2019 Hi @HHH Yes you can configure that using routing rule templates, the information you need should all be here https://wiki.hornbill.com/index.php/Routing_Rule_Templates Kind Regards, Dave. 1 Link to comment Share on other sites More sharing options...
HHH Posted May 3, 2019 Author Share Posted May 3, 2019 Thanks @David Hall I'll try using templates 1 Link to comment Share on other sites More sharing options...
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