Jump to content

Recommended Posts

Posted

Hi,

I have created some SLA's on each service and whenever I try to add an escalation event it does not save against the Target. Clicking Update closes the New Escalation Event accordion - but doesn't save the event.  If you close the modal the event is not saved, also subsequent clicks of update does not close the modal either.

Thanks

Jamie

Posted

@Jamie Talbot this was recently reported and is being worked on by our developers.  As a work around you will find that if you choose 'Send Notification' as the action however it will retain the event.

Posted

PM00155812 : Cannot save an escalation without choosing an action first should be appearing under the Published Defect section shortly.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...