yelyah.nodrog Posted April 21, 2019 Share Posted April 21, 2019 Evening all, I only noticed the other day that the Close request after period of time node is not depreciated, all of our tickets normally auto close after 5 working days. However it doesn't appear this is happening anymore - due to the depreciation? What is the equivalent new functionality for this as i cannot find a new model that uses a closure timer? or are we placing a pause in front of it for 5 days then adding the closure timer, in which case i would have to add 2 nodes where i only used to have to place one? Many thanks in advance Hayley. Link to comment Share on other sites More sharing options...
Victor Posted April 22, 2019 Share Posted April 22, 2019 Any deprecated nodes will continue to function until no one uses them anymore at which point they will be removed. The replacement is a “Suspend Wait for Status Change” with an expiry period. Link to comment Share on other sites More sharing options...
James Ainsworth Posted April 23, 2019 Share Posted April 23, 2019 The documentation for the "Suspend Wait for Status Change" can be found under the Suspend section on our wiki. Link to comment Share on other sites More sharing options...
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