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Close Request after period of time (depreciated) - Replacement?


yelyah.nodrog

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Evening all,

I only noticed the other day that the Close request after period of time node is not depreciated, all of our tickets normally auto close after 5 working days. However it doesn't appear this is happening anymore - due to the depreciation?

What is the equivalent new functionality for this as i cannot find a new model that uses a closure timer? or are we placing a pause in front of it for 5 days then adding the closure timer, in which case i would have to add 2 nodes where i only used to have to place one?

Many thanks in advance

Hayley.

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