Jump to content

Email - spellcheck not working


Haroon
 Share

Recommended Posts

It seems as though the email spell checker is no longer working. Even if you press Ctrl and then right click. 

It does give you the red line underneath but does not give suggestions which it used to do. 

A lot of our staff are having problems with this where they have to copy and paste into or from Microsoft Word to make sure when they're sending emails they're not making any mistakes. 

Link to comment
Share on other sites

  • 2 weeks later...

Hi @James Ainsworth

Apologies for taking so long to respond. 

Please see the screenshot attached. 

We used to be able to correct the words with suggestions but this option no longer appears although you do get the red line telling you there has been a spelling mistake. 

Thanks,

Haroon

Spellcheck Hornbill.JPG

Link to comment
Share on other sites

  • 1 month later...

Hi Simon,

Yes, this would be the case.  In the normal view there are other context menu options (cut, copy, and paste)  that are part of the editor which prevents the browser spell check menu to be displayed without using the Ctrl key.  When viewing the Source View, there is no context menu so this allows the browser menu to show.

We will look to updating this component to improve the right click context menus, but for now the spell check can still be accessed with the Ctrl key.

Many thanks,

James

  • Like 1
Link to comment
Share on other sites

  • 1 month later...
  • 4 weeks later...
  • 7 months later...
  • 6 months later...
  • 2 weeks later...

All,

We have completed implementing a solution to address this issue. The fix will be delivered with the Service Manager build that is due to be available in mid-November.

Thanks,

Ehsan

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...