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Get Customer Details > Manager Name fails


Dan Munns

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Hi all, 

I had a BPM where it looked up the customers manager to create an authorisation task. This worked ok all through testing looking at the variable at Get Customer Details > Manager Name (variable &[global["flowcode"]["managerName"]] )

Suddenly this has stopped working so I have had to change a load of BPM variables to the variable at Get Request Information > Customers Manager (variable &[global["flowcode"]["customerManager"]] ) 

Any idea what has happened here? Are these supposed to return the same value? The error I get is: the specified user <insert managers name here> does not exist.

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