Jump to content

Get Customer Details > Manager Name fails

Dan Munns

Recommended Posts

Hi all, 

I had a BPM where it looked up the customers manager to create an authorisation task. This worked ok all through testing looking at the variable at Get Customer Details > Manager Name (variable &[global["flowcode"]["managerName"]] )

Suddenly this has stopped working so I have had to change a load of BPM variables to the variable at Get Request Information > Customers Manager (variable &[global["flowcode"]["customerManager"]] ) 

Any idea what has happened here? Are these supposed to return the same value? The error I get is: the specified user <insert managers name here> does not exist.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...