Jump to content

new update has removed services that were hidden from the portal


Recommended Posts

Hi Guys - so ive just done the latest update, and it has made invisible my services that were set to "service desk only", if i set them to be visible on the portal, they appear, but set them to be hidden on the portal, it also hides them from service desk view. please fix



Link to comment
Share on other sites

Hi @Gary@ADL just to confirm, are you talking about Catalog Items or Services themselves? In any case, I've tried replicating the issue you're having by setting the Service's portal visibility off and then trying the different visibility levels against a Catalog Item and can see it's working as I expected it to.

If you could post a screenshot of your configuration and we can look into it some more to see what's going wrong.

Link to comment
Share on other sites

  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...