Gary@ADL Posted April 15, 2019 Share Posted April 15, 2019 Hi Guys - so ive just done the latest update, and it has made invisible my services that were set to "service desk only", if i set them to be visible on the portal, they appear, but set them to be hidden on the portal, it also hides them from service desk view. please fix thanks Link to comment Share on other sites More sharing options...
Guest Chaz Posted April 15, 2019 Share Posted April 15, 2019 Hi @Gary@ADL just to confirm, are you talking about Catalog Items or Services themselves? In any case, I've tried replicating the issue you're having by setting the Service's portal visibility off and then trying the different visibility levels against a Catalog Item and can see it's working as I expected it to. If you could post a screenshot of your configuration and we can look into it some more to see what's going wrong. Link to comment Share on other sites More sharing options...
James Ainsworth Posted April 25, 2019 Share Posted April 25, 2019 Hi @Gary@ADL I just wanted to check if your issue was sorted out. Let us know if this is still happening. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now