customer portal Customer Portal - Configurable Fonts

[Martyn Houghton]

As part of our branding update we need to alter the font(s) used on the Hornbill Customer and Service Portals, to either use two new fonts, in our case VAG and Helvetica, or if only a single font can be used our corporate backstop is Airal.

This was quite easy in the Support Works self-service as we could update the underlying CSS to achieve this, but I not been able to locate any settings or information on the Wiki on changing fonts on the portal.

Can you please advise.

Cheers

Martyn

[Guest Ehsan]

Hi @Martyn Houghton,

Unfortunately it is currently not possible to change the font in the Customer Portal. As we're continuing to grow the Employee Portal and carrying out some major work to refresh the Portals, there will be no enhancements to this area until further notice.

Thanks,

Ehsan

 

[Martyn Houghton]

@Ehsan

To get around the issue caused by the blocking Employee Portal, as we use a domain proxy for our customer portal, could we redirect the the appropriate css/object reference to a local copy that we could then adjust?

Also can you confirm the the font that is currently set as the hard coded deault.

Thanks

Martyn

[Guest Ehsan]

@Martyn Houghton,

The styling in the Customer Portal is supplied by Hornbill, hence the font is hard-coded to a default value. I'm not sure if you could redirect the styling as it's delivered via a framework compiled file.

Ehsan