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Resolving Requests when Closing Projects


Lauren
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Hi

Is there a way to resolve all linked requests when a project is closed? We see this working in a similar way to resolving a parent incident and all child incidents automatically resolving.

Also, are there any plans to enable the linking of incidents, problems and known errors to projects at all?

Thanks

Lauren

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@Lauren thanks for your post.

Currently there is no way to automatically resolve all linked requests when a project is closed. I know exactly the functionality you are after and will pass this onto our product team.

Enabling the linking of different request types is also something I will pass onto our product team.

 

Alex

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  • 8 months later...
On 4/3/2019 at 11:54 AM, Lauren said:

Hi

Is there a way to resolve all linked requests when a project is closed? We see this working in a similar way to resolving a parent incident and all child incidents automatically resolving.

Also, are there any plans to enable the linking of incidents, problems and known errors to projects at all?

Thanks

Lauren

+1

best regards

Nikolaj

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  • 4 weeks later...
On 4/3/2019 at 10:54 AM, Lauren said:

Hi

Is there a way to resolve all linked requests when a project is closed? We see this working in a similar way to resolving a parent incident and all child incidents automatically resolving.

Also, are there any plans to enable the linking of incidents, problems and known errors to projects at all?

Thanks

Lauren

+1

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