Joanne Posted April 1, 2019 Share Posted April 1, 2019 Hello, We have turned off email notification to our analysts as a few of the teams were getting bombarding with emails but there are a few other team who don't that many calls who want to receive the email alerts. Is there anything that can be done to select which teams receive the email notifications? Many Thanks Jo Link to comment Share on other sites More sharing options...
Guest Chaz Posted April 1, 2019 Share Posted April 1, 2019 @Joanne Happy to say that we're currently working on giving each user the choice of what notifications they receive from Service Manager Link to comment Share on other sites More sharing options...
Joanne Posted April 1, 2019 Author Share Posted April 1, 2019 brilliant, do you have a estimate time when this will be available, trying to work out if i should tweak my processes to send email depending on team or wait for the new feature cheers Link to comment Share on other sites More sharing options...
Steven Boardman Posted April 1, 2019 Share Posted April 1, 2019 @Joanne hopefully weeks rather than months (subject of course to no issues when finalising the development and going through testing) Link to comment Share on other sites More sharing options...
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