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Subscribers can't see Services


Malcolm
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We originially had all Services set for anyone to view (all services completely open for all users/contacts)

Due to new customers coming onboard we had a requirement to tidy this up and lock it down a bit.

As a result we specifically added the Orgs that needed access to that Service.

Not sure if its all but some contacts that are within a subscribed Org are unable to log tickets against the Service unles we revert to "All Contacts" being subscribed

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