On Hold Time picker

[Jeremy]

Also, we are finding that when putting requests on hold when you are choosing the time, you select the hours and then the drop down disappears and you then have to click back into it to choose the minutes.

Can the picker be kept up until you have chosen the hour and minutes so when you click off it disappears?

[James Ainsworth]

Hi @Jeremy

Thanks for your post.

I have had a look around and I can see that on Activities when you are setting a due date the time picker behaves in the way that you are asking.  I'll feed this back to development.

Regards,

James

[James Ainsworth]

Hi @Jeremy

The change has been made and you should see this in the next Service Manager update.  Keep an eye open for the release notes.

Regards,

James

 

 

 

[Jeremy]

@James Ainsworth thank you for the update.

[James Ainsworth]

Hi @Jeremy

The mentioned improvements to the time picker is now available as of Service Manager update build 1483.

Hope this helps.

Regards,

James

[Victor]

You can also type in a time, you don’t absolutely have to select it from the picker

[Jeremy]

Great thanks for this update