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David Hall

New Update: Hornbill Service Manager (1459)

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Hello Everyone

The latest build of Hornbill Service Manager (1459) has been released to live.

Change Log for this release are as follows:


  • New operation called 'Requests > Entity > Integration > Log New Service Request' to provide integration with other Hornbill applications to raise a Service Request


  • Alteration of Request timers can fail when one of the timers has already been completed {PM00155202}
  • Taking a Request off hold may error when no service level agreement is in use {PM00155291}
  • Exporting a View excludes values in custom columns 21 - 30 {PM00155226}

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